Crunching the numbers to cut your bills…
Crunching the numbers to cut your bills…
Last updated: 20 May 2026
saivy ("we", "us", or "our") is an Australian-based service that helps consumers find and compare plans across mobile, internet, health insurance, and energy providers using artificial intelligence.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and services.
By using saivy, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
We may collect the following types of personal information:
We use your personal information to:
saivy uses artificial intelligence, including third-party AI services (such as OpenAI), to extract, analyse, and rank plan information. When you perform a search:
We take reasonable steps to ensure that data sent to AI providers is limited to what is necessary to generate your comparison results and does not include unnecessary personal information.
We may disclose your personal information to:
We do not sell your personal information to third parties. We do not share your personal information for direct marketing purposes without your consent.
In accordance with APP 11, we take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
In accordance with APP 8, we inform you that your personal information may be disclosed to overseas recipients. Specifically, search queries are processed by AI service providers whose servers may be located outside Australia, including in the United States.
Before disclosing personal information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in a manner consistent with the APPs.
Under APPs 12 and 13, you have the right to:
To make an access or correction request, please contact us using the details in Section 12. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.
We use the following types of cookies and similar technologies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of our services.
We retain your personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to comply with our legal, accounting, or reporting obligations. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it in accordance with APP 11.2.
saivy is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16 without appropriate consent, we will take steps to delete that information promptly.
If you have questions about this Privacy Policy, wish to make an access or correction request, or want to lodge a privacy complaint, please contact us at:
Email: privacy@saivy.com.au
We will acknowledge your complaint within 7 days and endeavour to resolve it within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of saivy after any changes constitutes your acceptance of the updated Privacy Policy.